This is useful if a drive is being used under both Operating System (OS)to.Have you ever encountered a situation when your external hard drive is not showing the full capacity on your Windows PC or Mac? As investigated, this is a common problem for most hard drives made by Seagate, Lacie, Western Digital, or Sandisk larger than 2TB. Eject your drive by right clicking on the drive icon.A Western Digital external hard drive can be used on both Windows and Mac OSX. The how to use sections 2 and 3 above show how. 3.You can copy and paste or drag and drop your documents on your My Passport drive. Double click on the desktop icon for your Western Digital portable drive. Plug your WD My Passport drive into your Mac.First to format your WD Elements external drive to Mac OS Extended (Journaled) file system. Connect up your WD Elements drive to your Mac. What's the reason? Can you reclaim the full capacity? Why does external hard drive not show full capacity?1. But, a hard drive that is under 2TB may also have the same problem.
Ho To Formatt Wd Elements Usb Drive For The Full Capacity OnThat's why owners of 3TB and 4TB hard drives are likely to see less hard drive space than there should be. As we know, MBR (Master Boot Record) partition table cannot support disk volume space that exceeds 2TB. Then your Western Digital external hard drive is ready to use on your Mac and on your Windows PC.In most cases, it's because your hard drive has been initialized to a wrong partition table. This video tutorial teaches you how to convert MBR to GPT with both tools.NOTE: You must delete the partition first and then initialize it to GPT in Windows Disk Management. Convert MBR to GPTWe introduce two free-to-use methods for you: Windows Disk Management and EaseUS free partition manager. So, to regain the full capacity displaying on your computer, Method 1 and Method 2 for updating the drive driver and firmware is highly recommended. How to fix wrong capacity issues in Windows Typically, when a storage device is not showing the right capacity or space on a Windows PC, the most likely cause of this issue is that the external hard drive driver or firmware is out of date. Also, computer viruses and hidden recovery partition also tend to cause similar issues. Up and play with it to see how it works, used it to format some spare drives.But hard drives less than 2TB are not affected by the MBR limitation, so why do they still have the incorrect size information? In this situation, you should check the hard drive for errors.Any driver and firmware issues would result in Windows improperly recognizing the drive. Screen capture studio for macCheck the firmware version of your external hard drive1. Update firmware of external hard driveStep 1. Click "Search automatically for updated driver software".Fix 3. Right-click on it and select " Update driver" or " Update driver software".Step 3. Click " device manager" in the left pane and expand "Universal USB Serial Bus controllers".Then you'll see a yellow exclamation mark next to the malfunctioning controller. Keep your external hard drive connected to your PC, right-click on This PC/My Computer and choose Properties.Step 2. Click on Support, Download or Drivers.3. Go to the website of your external hard drive's manufacturer and open the support page of the company or search for driver downloads on the website.2. Download the firmware update of your external hard drive1. Click "Details" and then select Hardware IDs from the Properties drop-down menu.The manufacturer and firmware version information will appear in the Value box.Step 2. Select Disk Drivers, expand it, then find and right-click on your external hard drive, and select Properties.3. Insert a writable disk or USB to your PC, select the optical drive from the Drive Burner, and click Burn.3. Open the portable USB to which you want to save the firmware ISO of the external hard drive and right-click on the ISO file, then select Burn Disk Image.2. Burn downloaded ISO and upgrade the firmware1. The software has both Windows and Mac OS X/macOS versions. How to recover data after restoring hard drive to its full size (Windows & Mac)If you lose your data while fixing the concerned problem, and you don't have a backup at hand, download and install EaseUS Data Recovery Wizard to recover lost, deleted, or formatted data on the hard drive. To mitigate the damage from hardware bugs further on, you may also consider using reliable cloud storage on secure hosting for data backups. Follow the firmware upgrade instructions, and when you complete the upgrade process you'll get a working external hard drive with full capacity. Select your optical or USB drive using the arrow keys and hit Enter.5.
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